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Home Owners Product Warranty Page

http://www.powertogo.ca/g_retail_w.htm
(marketing promotional version)

"Full Factory Warranty"

Q-H20
Home Owners Product Warranty
 

Power to Go products, intended for home and personal (non-commercial) use, receive a one year limited or 1000 hour (which ever comes first), warranty. Q-H20 Quality Water Solutions (Retail) Inc. (Q-H20) warrants to the original retail purchaser only, that the product purchased shall be free from manufacturing defects in material and workmanship, under normal use and service during the warranty period. For generators over 5kw, unless used with an extension cord and/or not connected to an electrical utility, guarantees are voided if an approved transfer switch or generator switch is not used.
The warranty period to the purchaser commences on the delivery date of the product as shown on this document.
Warranty Qualification
The product must be purchased from an authorized Q-H20 Quality Water Solutions (Retail) Inc. dealer. The warranty is for the original retail purchaser and
non-transferable.
Q-H20 will Repair or Replace Under Warranty
Q-H20 will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty period. Warranty repairs and replacements will be made without charge for parts and labour. Anything replaced under warranty becomes the property of Q-H20. All parts replaced under warranty will be considered as part of the original product and warranty on those parts will expire coincident with the original product warranty.

Warranty Exclusions
This warranty does not extend to parts affected by accident and/or collision, corrosion or rust, normal wear, fuel contamination, use in an application for which the product was not designed, unauthorized service, or any other misuse or neglect. We will not cover parts that have been damaged or depreciated by misuse, abuse, poor or improper maintenance or transportation, or incorporation or use of unsuitable attachments or parts. Unauthorized alteration or any cause other than defects in material or workmanship of the product will not be covered under the warranty.
Starting batteries and consumable parts, such as filters, belts, gaskets, packing, fuses, brushes, fuel injection nozzle valve, lubricant, protective zinc coat, thermostat and ignition plug, are not covered under this warranty. All expenses incurred in maintaining and replacing them shall fall on the purchaser.
Under this Warranty Q-H20 does not have the obligation to bear any fees for moving or transportation of any Power to Go product to/from the designated Q-H20 Warranty Centre.
Coverage
A designated Q-H20 warranty location will replace or repair at our option, without charge for parts and labour, any parts covered found to be defective.
If the customer elects to have a unit repaired by a non-designated service provider, Q-H20 will credit the cost of those parts deemed defective by Q-H20 due to manufacturing defect upon receipt of the defective part(s) to Q-H20 at the address shown above. Q-H20 will not cover labour costs for work done by a non- designated service provider.
Disclaimer of Consequential Damage and Limitation of Implied Warranties
Q-H20 Quality Water Solutions (Retail) Inc. disclaims any responsibility for the loss of time or use of the product, transportation, commercial loss, or any other incidental or consequential damage. Any implied warranties are limited to the duration of the written limited warranty.

 

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